Little Things, Big Difference – A Journey Through Sustainable Behaviour Change at Manchester University NHS Trust (MFT)

Time: 14:30 - 14:50

Date: 09/10/2018

As a large, Acute NHS Trust employing over 18,000 staff and treating over 2 million patients every year we aim to lead the sustainability agenda both locally and at a national level. The Trust have won multiple awards and national recognition for successful and innovative delivery of sustainable behaviour change.

We have faced a number of challenges along the way. Constant pressure on budgets, a large and complicated PFI structure, engaging busy clinical staff and overcoming barriers to changing working practices. Frontline staff play a major part in making the Trust more efficient and we recognise that we couldn’t deliver our ambitious carbon reduction targets through technology alone.

Since 2013 we have been delivering the Green Impact programme, a behaviour change campaign ran by the NUS (National Union of Students). Green Impact involves recruiting staff teams to deliver simple and manageable tasks contained within an online workbook and work towards bronze, silver or gold levels of certification. At the end of each programme cycle, a team of staff and local students carries out audits, with awards presented at a high profile ceremony. We are about to launch the 5th cycle of this programme, and roll out across the newly formed MFT.
We have delivered the most successful NHS Green Impact programme, with over £250,000 saved since the programme began.

We are constantly evolving our behaviour change programmes at MFT and this year is no different. We are in the process of launching Operation TLC (Turn Off, Lights Out, Control Heating) – an intensive 90 day behaviour change programme focusing on improving patient experience, and creating healing environments whilst simultaneously cutting energy waste.

We’d be happy to share our experiences and how we have integrated sustainable behaviour change into our wider Estates programme.


  • View full profile for Claire IgoeClaire Igoe Manchester University NHS Foundation Trust

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