We live in a digital world where vast amounts of information are available and new technologies are constantly emerging. Digitisation at the user interface enables:

• – optimum functionality
• – improved user experience and control
• – integration of services, systems and functions
• – plan efficient clinical models

From an estate perspective it provides invaluable data to understand space and energy utilisation and helps:

• – manage existing estate and assets
• – track resources
• – reduce revenue costs

Following on from our mini workshop “Delivering excellence in capital projects” this session will discuss what “smart” actually means and why to deliver excellence digital technologies must be planned for at inception.