Workforce Block 3 Seminars

4:15 pm - 4:35 pm

The Co-Design of Mental Health Facilities with Service Users and Clinical Staff

Derbyshire is an outlier for the use of dormitory style accommodation with one of the highest levels in England. This has a negative impact on privacy and dignity and patient safety plus it also impacts on A&E and Acute Trust flow in Derbyshire.
Derbyshire Healthcare were issued a Formal CQC requirement under regulation 15(1)c to eradicate the use of dormitories by 2024.
Derbyshire also has no Psychiatric Intensive Care Unit capacity for male of female patients leading to all Derbyshire patients being placed out of area for this level of care. This leads to poor patient journeys and a lack of social, familial and environmental connections which are all known to aid recovery. The NHS 5 Year Forward View and Long Term Plan has a stated aim to end inappropriate out of area placements by March 2021.

The Programme being delivered by the DHcFT Programme Delivery Team includes 6 projects, 4 of which are related to dormitory eradication and 2 related to ending the inappropriate use of out of areas PICUs. The Programme include 3 new builds and 3 major refurbishments.

The Programme Delivery Team includes a Clinical Project Manager (a ward manager from an adult acute background) and a Project Officer who is also a service user with a physical disability. These key individuals attend all design meetings and are the key links to the Clinical and Service User reference groups respectively. The design meetings include a wide range of key individuals from across the Trust including E&F leads, Health and Safety, Fire, Security, Clinical, Medical and Infection Prevention specialists.
The co-design approach is being applied to all 6 projects with key decisions on form, function, look and feel being informed by the Clinical and Service Users Reference Groups.


  • Andy Harrison Senior Responsible Officer - Derbyshire Healthcare NHS Foundation Trust
  • Becki Priest Deputy Director of Practice and Transformation - Derbyshire Healthcare NHS Foundation Trust
  • Geoff Neild Programme Director - Derbyshire Healthcare NHS Foundation Trust
  • Nick Richards Project Officer and Lived Patient Experience Lead - Derbyshire Healthcare NHS Foundation Trust
  • Sifo Dlamini Clinical Project Manager - Derbyshire Healthcare NHS Foundation Trust
4:35 pm - 4:55 pm

Knowledge Sharing Among NHS EFM Management Departments: a Case Study on Oxygen Information During COVID-19

The presentation introduces the research conducted on how to enable more effective and timely knowledge sharing among NHS Hospital Estates and Facilities Management (HEFM) departments. These departments are critical in ensuring the safe delivery of care while facing not only the impacts of disasters such as COVID-19, climate change mitigation and adaptation initiatives but also organisational changes (e.g., new models of care) and structural issues (e.g., maintenance backlog). Effective flows of different types of knowledge (e.g., know-how or technological knowledge) among HEFM departments could significantly improve their ability to manage change and challenges effectively and efficiently.
As part of this research, multiple case studies in 6 hospitals across England are being conducted to investigate the flow of knowledge on medical oxygen infrastructure systems during the COVID-19 pandemic. The case studies track the flow of specific pieces of information through the various NHS system levels. In this way, the research identifies different types of knowledge, mechanisms, or channels for sharing these knowledge types and enablers/barriers that affect the knowledge sharing processes among HEFM departments.
The presentation will illustrate the key findings from the case studies to raise the understanding of knowledge sharing processes and simultaneously raise awareness for existing barriers to effective knowledge flows. Firstly, exemplary knowledge flows will be illustrated to highlight enablers and barriers to inter-organisational knowledge sharing during the COVID-19 pandemic. Further, using the persona method, knowledge needs and sharing behaviours of NHS HEFM staff on different levels are explained, elaborating on regional, organisational and structural variations. Lastly, the presentation will outline knowledge sharing structures and practices that were developed during the pandemic and ways to conserve these for non-pandemic operations in the future, enabling the efficiently manage the upcoming challenges related to the net-zero carbon targets.