The Heartlands Treatment Centre (HTC), the first large-scale capital investment at the hospital since 2008, boosts the Trust’s capacity to meet healthcare requirements of local people. Offering a ‘one-stop-shop’ for patients, the state-of-the-art centre brings a range of services under one roof, including diagnostics, day case procedures, endoscopy, audiology, outpatients, therapies, and imaging services, seeing up to 1,500 patients per day.

Following planning permission from Birmingham City Council, the £97m investment in the new centre was announced by the Department for Health and Social Care in August 2019 as part of the Sustainability & Transformation Plan for the local area. The building phase of the £97million Heartlands Treatment Centre (HTC) was completed successfully, on time and on budget on 24th November 2022 and opened to patients on Monday 9th January 2023.

Kier Construction were appointed to work in partnership with the Trust to build the new centre, starting the main construction works in early 2020 and delivering during the COVID-19 pandemic, a key challenge was delivering whilst ensuring that the hospital’s core business continued to be delivered in a safe and pleasant environment, maintaining the blue light services and working in and around a vulnerable patient group.

The HTC is new addition to the East Birmingham skyline; an impressive modern and spacious environment which houses world-class facilities to meet the needs of patients with dementia-friendly and accessible design features.

In Summer 2023, we will undertake a 6 month post occupancy evaluation to share the outputs at the IHEEM to demonstrate if the HTC is addressing the increased & conflicting challenges of capability, capacity, and efficiency for UHB and the wider healthcare economy.